Fuguimen Network Technology (Hong Kong) Co., Limited (“we,” “our,” or “us”) respects and values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or engage with our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, payment details.
- Account Information: Username, password, purchase history, wishlist items.
- Transaction Information: Orders placed, payment confirmations, delivery details.
- Technical Information: IP address, browser type, operating system, device identifiers, cookies, and browsing behavior on our site.
- Marketing Preferences: Subscription choices, communication preferences, customer feedback.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill your orders, including shipping and delivery.
- To communicate with you about your orders, inquiries, or customer service requests.
- To send promotional offers, newsletters, and updates (only if you opt in).
- To personalize your shopping experience and improve our website.
- To detect, prevent, and address fraud, unauthorized access, or other security issues.
- To comply with legal obligations and enforce our terms and policies.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality and performance.
- Remember your preferences and login details.
- Analyze website traffic and user behavior.
- Provide targeted advertising and promotional offers.
You may manage your cookie settings through your browser; however, disabling cookies may affect site functionality.
4. How We Share Your Information
We do not sell your personal information. We may share your data only in the following situations:
- Service Providers: With trusted third-party providers (e.g., payment processors, shipping companies) to facilitate transactions and deliveries.
- Legal Compliance: When required by law, regulation, or government authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
- Protection of Rights: To protect our rights, customers, and website security.
5. Data Security
We implement reasonable physical, technical, and administrative measures to safeguard your information. While we strive to protect your data, no online transmission or storage system can be 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Access & Correction: Request access to your personal data or correct inaccuracies.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Data Portability: Request a copy of your data in a structured format.
- Marketing Preferences: Opt out of receiving promotional communications.
- Cookies: Manage or disable cookies through your browser settings.
To exercise these rights, please contact us using the information provided below.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.
9. Children’s Privacy
Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we discover that a minor has provided us with data, we will take immediate steps to delete it.
10. International Data Transfers
As we operate from Hong Kong, your information may be transferred and stored in other countries. By using our services, you consent to such transfers, which will be conducted in compliance with applicable data protection laws.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Updates will be posted on this page with the “Last Updated” date revised accordingly.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Fuguimen Network Technology (Hong Kong) Co., Limited
📍 Address: RM03, 24/F, Ho King Comm CTR, 2-16 Fayuen ST, Mongkok Kowloon, Hong Kong
📞 Phone: 94411068
📧 Email: fuguimen2440@outlook.com